Please email workforcemanager@beaversports.com to apply

Sales Associate

Department: Athletics, Snow Sports

Supervisor: Workforce Manager
FLSA Classification: Hourly, Non-Exempt
Pay Range: $14 – $20 per hour (depending on experience)
Updated: October 2025

Position Summary
The Sales Associate is responsible for providing exceptional customer service, maintaining product knowledge, and supporting daily retail operations at Beaver Sports. This position assists customers with purchases, maintains store appearance, stocks merchandise, and operates the register as needed. The Sales Associate contributes to an organized, friendly, and knowledgeable shopping environment that reflects Beaver Sports’ commitment to quality outdoor equipment and service.

Key Responsibilities
• Greet and assist customers promptly and courteously.
• Provide knowledgeable advice and recommendations on outdoor gear, apparel, and accessories.
• Handle returns, exchanges, and customer inquiries in accordance with store policies.
• Uphold Beaver Sports’ reputation for friendly and professional service.
• Maintain clean, organized, and visually appealing displays.
• Restock shelves and ensure accurate pricing and signage.
• Assist with sales floor setup for promotions and seasonal changes.
• Monitor product availability and report low stock to department leads or the Inventory Control Manager.
• Operate POS system accurately and efficiently for sales transactions.
• Follow cash handling procedures and maintain register accuracy.
• Support store opening and closing routines when scheduled.
• Assist with receiving, tagging, and processing merchandise deliveries.
• Keep work areas, fitting rooms, and backrooms tidy and safe.
• Perform light cleaning such as vacuuming, dusting, and organizing.
• Assist in maintaining compliance with safety and sanitation standards.
• Collaborate with coworkers and management to meet daily goals.
• Attend staff meetings and participate in product training sessions.
• Communicate product or customer issues promptly to the Workforce Manager or Store Manager.

Qualifications
• High school diploma or equivalent preferred.
• Prior retail or customer service experience desirable but not required.
• Strong communication and interpersonal skills.
• Enthusiasm for outdoor recreation and familiarity with related products a plus.
• Ability to work flexible hours including weekends, holidays, and evenings.

Physical & Work Environment Requirements
• Frequent standing, walking, bending, and lifting up to 40 lbs.
• Work performed primarily on the sales floor and stock areas.
• May require extended hours during peak retail periods.

Supervisory Responsibilities
• None.

Paid Time Off
Employees in this position earn paid sick leave in accordance with Alaska law (1 hour for every 30 hours worked, up to 56 hours per year).